Frequently Asked Questions

Absolutely! We love to come and clean for you but in order to help you save money we cant stress the importance of vacuuming. Carpets need to be vacuumed once a week and more often in areas of heavy traffic. Frequent vacuuming prolongs the life of your carpet by preventing a buildup of gritty particles that can cut carpet fibers. Every few weeks, take a little extra time and use your crevice tool for cleaning around baseboards and radiators and in other hard-to-reach places. To vacuum wall-to-wall carpeting, divide the floor into quadrants and vacuum an entire quadrant before moving on to the next. Take your time when you vacuum a carpet, especially a plush carpet in which dirt is sure to be deeply embedded. One pass with a high-powered upright is not enough. Go over each section of carpeting several times, and work slowly to allow the suction to remove all the ground-in dust and dirt. Pay special attention to the areas where people sit and move their feet. Vacuum these areas of heavy traffic with a crisscross pattern of overlapping strokes. Soil retardants can be applied to new carpets or to newly cleaned carpets. Follow manufacturers' advice. Apply soil retardants only with professional equipment using the recommended application techniques. (It's best to leave that job for JJ's to take care of) One final tip Add baking soda to the bag in your vacuum to fight odors. You can also use Lysol green apple. After a vacumm to disinfect and deodorize. Highly effective. If you follow these tips as well as maintaining a regular scheduled cleaning with JJ's the life of your carpet will double. In some cases it can even triple.

Here's the No. 1 rule regarding spots and spills on your carpeting: Clean them immediately. If you catch the spill when it's fresh, you've got a good chance of removing it totally. Consider these tips, too: Carefully blot or scrape the entire area before applying any cleaning solution. Remove as much of the spill as possible. Before using any cleaning solution, test your carpet in an inconspicuous area to make sure the cleaner won't damage or discolor it. Test the cleaning agents that you keep on hand before you have to use them to make sure they will not harm your carpet. When in doubt reach for the vinegar and mix it with warm water. Even Better, rubbing alcohol mixed with warm water. Try to avoid suds and foam. The residue left behind in the carpet will actually attract more dirt and create another spot bigger than the original. Do not rub the spill—that might spread the problem to a larger area. When you apply spot cleaner, work from the outside of the stain toward the inside to avoid spreading the stain. After applying a cleaning solution, blot up all the moisture. A clean white bath towel is unsurpassed for drying carpet and brushing the nap of the carpet back up to a standing position. If you feel that there is still too much moisture after blotting the carpet, place a 3/4-inch-thick stack of white towels over the spot and weigh them down with a heavy object. This will help soak up the water and dirt etc into the towel and keep it out of the carpet.

What is the best way to clean carpet? Todays technology has yielded various methods as well as a specialized carpet cleaning machine for administering each. One of the most popular methods is using DIY carpet extractor machines—widely available for rental in grocery stores, or for consumer purchase in department stores. However, this method is usually a poor choice for several reasons. Most rental or home machines have their brand name carpet cleaning solution for purchase. Since it is the untrained general public who use this type of machine, the solutions are formulated to be neutral ph, so that no damaging chemistry will result in its use. However, neutral ph detergents are extremely soapy. When used as directed they leave considerable residue that acts like a magnet; quickly re-soiling the carpet. In order to effectively rinse away soap residue, cleaning should be followed by at least 2-3 clear hot water rinses. Unfortunately, rental and home machines put a lot of moisture into the carpet; their vacuum power is not sufficient to effectively extract it. The result is an over-saturated carpet that takes days to dry. Over-saturated carpet can fall victim to mold and mildew. Carpet backing can de-laminate, resulting in premature death of the carpet. And damp carpet promotes quick re-soiling in traffic areas. The best bet for prudent homeowners is to take advantage of the services of a trained professional, using commercial carpet cleaning equipment. The best, most thorough method of cleaning recommended by carpet manufacturers is truck mount steam cleaning. There are also various low moisture methods of professional carpet cleaning available; especially desirable for in-between deep steam cleaning. As well as in moisture-sensitive environments, such as a library or museum. While some homeowners may balk at professional carpet cleaning prices, professional carpet care services are well worth the investment; insuring many years of attractiveness, durability, and extended carpet life.

Carpets take 2 to 6 hours to dry Upholstery takes 1 to 4 hours to dry There are a few factors that effect drying. 1. Our equipment and tools are the latest and newest therefore they pull the most water out of the fabrics. 2. Our cleaning solutions are alcohol based so they evaporate dry really fast and leave no residue and have no odors 3. Heat and air movement in your home. We suggest during rainy days to turn on the heat and the bathroom fans which will push the moisture out. On dry, hot summer days leave a few windows open and you will be shocked how fst things dry. 4. The thickness and density of your carpets. Clearly the thicker they are the longer they will take to dry, but even the thickest carpets are still dry over night. 5. How dirty the carpets were to start may require more water and solutions which will add a bit of time to dry. 6. how hot the water is. The water from the machine to your carpets is always hotter in the summer, but we pride ourselves on having the latest dual heater, dual suction blower equipment so that the water is always hot and the suction is always super strong.

Thank you for asking this, you are kind to think about how you can help. We really want you to enjoy your experience and therefore we really hope that you will just move the smaller stuff, the personal effects, clothing toys, knick knacks, etc. and put up on the bed or in a room with no carpets. Most larger furniture like sofs, loveseats, armchairs, end tables, coffee tables etc can just be slid around by us as we do the cleaning, no need ot move these things out of the room. We will not move really large items or items that have been plugged in, water and electrivity to not mix well together. Bookcases, china cabinets, dressers, armoirs, poster beds, sleigh beds, are not worth moving, there is very little dirt that requires this much power to remove and these items can crack, snap, break or weaken when trying to move them, please let us focus our heavy equipment on the heavy traffic areas and stains and not on light dust under really heavy items.

Our exclusive turbo whip cleaning system requires us to have access to the furnace and each air duct that needs to be cleaned. We snake a high powered suction hose down each air duct. At the end of the hose there is high powered vacuum AND a spinning brush powered by a small aluminum turbine that spins a brush. Each duct is cleaned one at a time and polished clean with our turbo whip brush. Shiny clean air ducts every time.

The first thing to realize about carpets and upholstery is the fact the "drain plug" is UP. Everything else that you clean has the drain plug going down. Think about it, dishes, laundry, house, car, everything else removes the dirt and goes down the drain. When you are cleaning carpets there needs to be a lot of suction to PULL the dirt, debris and oils and all of the solutions that are being used out of the carpet. The same is true for upholstery. If suction is not being used or not sufficient enough then that means that all the dirt, debris, solutions and oils are getting pushed to the bottom of the carpet & upholstery. This equals permanent damage. The second reality is that the definition of "clean" is the removal of oils, soils, debris AND the solutions that are used to get those things out of the fabric and carpet. Residue from solutions left in the fabric will result in a stickiness that will reattract the soils much faster and deeper than before. This is why we use the latest, newest equipment with the most suction available. This pulls all of the dust, dirt, debris, AND solutions out of the fabric and carpets. This is also why we use alcohol as our primary cleaning agent because even if some of it remains it simply evaporates and leaves a soft, residue free carpet and fabric. To compare trditional cleaning to our exclusive alcohol based cleaning methids take some dish soap and put it on one finger, then take alcohol and put it on a finger on your other hand. Rub each finger on the pad of your thumb on each hand. Which thumb and finger dried the fastest? How does each finger and thunb feel after they are dry? The dish soap finger and thumb will take a really long time to dry and be super sticky. This is what soap cleaners leave in your carpets and fabric. The simple fact is that carpet and upholstery require special equipment and solutions to clean properly & they require technicians that care to deliver these tools and supplies so that you get the longest life and the longest durations between cleanings. Something also to consider is how chemical residue effects animals, children and the overall health of your home. Doctors use alcohol on newborn babies skin, our environement knows what alcohol is and can process it. JJ's all natural, no odours, no chemicals, no residue, fast drying, on time, done right.